Who we are

Coslife M Trading Pty Ltd

This Privacy Policy explains how Coslife M Trading Pty Ltd (“we,” “our,” “us”) collects, uses, and discloses your personal information when you use our website, www.coslife.co.za (“Coslife M”).

1. Information We Collect

Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We may collect the following types of personal information:

  • Contact details (such as name, email address, phone number)
  • Demographic information (such as age, gender, location)
  • Payment information (such as credit card details)
  • Usage data (such as how you use our website, pages viewed, links clicked)

2. How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Process transactions and send you related information
  • Communicate with you, respond to your inquiries, and provide customer support
  • Personalize your experience on our website
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf (such as payment processors, hosting providers)
  • Business partners who offer products or services that may be of interest to you
  • Legal authorities if required by law or to protect our rights
  • If you request a password reset, your IP address will be included in the reset email.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal information
  • Correct any inaccuracies in your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent at any time (if processing is based on consent)
  • Note: This does not include any data we are obliged to keep for administrative, legal, or security purposes.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website.

8. Embedded content

Embedded content from other websites

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Coslife M Trading Pty Ltd
Email: privacy@coslife.co.za
Website: www.coslife.co.za

This Privacy Policy is effective as of July 2024, and will be regularly updated for your client privilege.